Updating Fee Descriptions in iBank

Created by David O'Neil, Modified on Fri, 8 Dec, 2023 at 12:17 PM by David O'Neil

We have a fee table in iBank which Cornerstone created based on an Excel sheet we provide.  This table periodically needs updating when fee codes are added or descriptions modified.

  • The most current fee codes and descriptions in Central Command are in this report which can be exported to Excel:
  • Compare the above sheet with the Service Fees excel sheet on SharePoint which will be sent to Cornerstone 
    • Use the Friendly Name for the fee description
    • We are limited to 50 characters
    • Make modifications where necessary
  • Email Cornerstone Support - prior cases as a reference 00464824 and 00451178
    • Copy file FEECODES.dbf from the top level of one of the Central Command export directories and place on SharePoint in our iBank > Service Fees folder
      • https://directhub.dt.com/technology/Shared Documents/iBank/Service Fees
    • Email to CIS example:
      • Cornerstone support had created the attached FEECODES table based on the attached spreadsheet. 
      • We need the table FEECODES.dbf updated again. The prior cases where this was done is 00451178 and 00464824. 
    • Attach the updated Service Fees - CIS table update Excel sheet
    • Attach example of the table feecodes.dbf table already placed on SharePoint

  • Once feecodes.dbf file is received back from CIS, all top level folders for Central Command export needs to have current feecodes.dbf file replaced with new
    • We should replace in one instance to test and run the export
    • Review some fees prior to the data doctorsbeing run
      • Navigate to:  Process data > Review/Edit Records > uncheck option on top > Change selection from All Records to Records w/Services Data on top right
      • Click Go > Review Services tab for a handful of fees
      • The description will be something similar to Service Fee (look up what this will say)
    • Run data doctors and review the fees again to see if the Service Descriptions were updated
    • Some descriptions will only say Service Fee, but this is expected
    • Proceed and replace feecodes.dbf in the top level folders for the Central Command exports

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